Privacy Policy

We are committed to protecting your privacy. This Privacy Notice outlines how we collect, use, disclose, and protect the personal information of individuals who submit opt out forms in connection with the Federal Indian Hospitals Settlement..

We may collect the following types of personal information:

• Name
• Mailing Address
• Email Address
• Phone Number
• Any additional information that is necessary to share updates or for the Claims Helpers to contact you to support the completion of your Claim Form.

We collect information only in the following ways:

• Phone via 1-888-592-9101
• Email via GeneralInfo@Contact.IHSettlement.ca
• Subscription list via web form

We use the information collected to:

• Maintain records as required by law
• Process and verify your opt out request
• Communicate with you regarding your opt out request if necessary
• Comply with legal and regulatory obligations

Any information provided, created or obtained in the course of this Settlement, whether written or oral, will be kept confidential by the Parties, Class Counsel, the Claims Administrator, the Independent Reviewer and the Exceptions Committee, except as required to be disclosed by law, and will not be used for any purpose other than this Agreement unless otherwise agreed by the Parties.

Except as may otherwise be agreed between the Parties, this includes discussions and all communications, whether written or oral, made in and surrounding the negotiations leading to the Agreement in Principle and this Agreement.

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. The Claims Administrator will destroy all Claimants’ information and documentation in its possession on a schedule beginning no sooner than two years after completing the compensation payments, in accordance with the Data Disposition Protocol to be developed by the Parties in consultation with the Claims Administrator and approved by the Court.

A cookie is a small text file placed on your device by the websites that you visit. Cookies are then sent back to the website on each subsequent visit, or to another webpage that recognizes that cookie. We use cookies to make the website work, or to work more efficiently, understand website usage and support troubleshooting. Cookies help us gather information like your domain name, your internet service provider, your operating system, the date/time you visit, the pages you access, and the kinds of information you search for on this website. This information helps us provide a more personalized and responsive user experience.

We collect and process social media comments/DMs and manage them via a CRM or third-party service.

Interaction with us on our social media channels via comments, reactions, replies or direct messages denotes consent to collection, storage and use of information in this way.

You have the right to:

• Request access to and copies of your personal information
• Correct inaccuracies in your personal information
• Request deletion of your personal information

To exercise these rights, please contact us at GeneralInfo@Contact.IHSettlement.ca.

We may update this Privacy Notice from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after changes are made constitutes your acceptance of the updated policy.

We use Microsoft Clarity to understand how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.