Social Media Community Guidelines

The Federal Indian Hospitals Settlement Facebook, Instagram and YouTube accounts were created to share information and updates about the Settlement on behalf of the Notice Administrator.

We are committed to providing safe, respectful and inclusive online spaces for all Class Members and protecting personal privacy. Our Facebook, Instagram and YouTube accounts are moderated by community managers to ensure that everyone who engages on our channels can feel comfortable. Any moderation will be done primarily to delete inappropriate content and to correct misinformation.

We reserve the right to remove all spam, advertising or comments which:

• Contain personal information
• Violate an individual’s privacy
• Include photos of individuals
• Are off-topic
• Are misleading
• Are discriminatory, hateful, threatening, aggressive, abusive or violent
• Are vulgar, rude, offensive or obscene
• Attack individuals who engage on our social media channels, the Administrator or supporting staff
• Contain inappropriate conversations or dialogue

If repeated posts of the above nature are made by any individual, we reserve the right to temporarily or permanently block that person from further activity on our pages.

In addition to these guidelines, Facebook, Instagram and YouTube have their own community guidelines and policies that you should be aware of.

We monitor our social media channels and will respond to inquiries, where appropriate, Monday to Friday from 8:00 a.m. – 8:00 p.m. ET, except for statutory holidays. We make every effort to respond in a timely manner but during periods of high volumes, it may take us longer to respond.

Please note that we can only provide general information to respond to questions about the Settlement. If you have questions, you can also contact the Notice Administrator at GeneralInfo@Contact.IHSettlement.ca or call the Info Line (toll-free) at 1-888-592-9101.

All content developed and published on our Facebook, Instagram and YouTube pages are approved by the Notice Administrator and are subject to change or removal.

All content was accurate at the time of posting. However, due to the dynamic nature of the Settlement, some content may be out of date.

In addition, content that has been auto-translated due to an individual’s language settings may have wording changes that impact meaning.

The most up-to-date information about the Settlement can be found here on our website.

Personal data may be collected if you make the information available on our Facebook, Instagram or YouTube pages. Read our Privacy Policy for more details.