Alert icon

The Claims Period is now open. Claimants have until July 27, 2028 to submit a Claim for compensation.

Fraud Awareness

Learn how to protect your personal information, recognize fraud, and report scams related to the Federal Indian Hospitals Settlement and Claims Process.

Fraud Prevention

Some Class Members may be contacted by individuals claiming to represent the Settlement and asking for personal information.

If someone asks you to provide your information to them directly or says they can make a decision on your Claim, it may be fraudulent.

Be aware and don’t share

If the Claims Administrator needs to verify the details on your Claim Form, they will contact you directly from a number that will appear as “FedIndHospSA” or “613-209-4286” on call display. This is a verified call from the Claims Administrator.

Please do not call this number directly. If you miss a call and need to contact the Claims Administrator, call 1-888-592-9101 and press #1.

The Claims Administrator may also use email to contact you. Emails from “GeneralInfo@Contact.IHSettlement.ca,” which appears as “IH Settlement General Info” in the sender line, “No-Reply@Admin.IHSettlement.ca,” or “no-Reply@Portal.IHSettlement.ca” are from the Claims Administrator.

In some cases, a Claims Helper may reach out to you if you have requested support.

If you’re unsure whether the request for your personal information is legitimate, or to report fraudulent activity, contact the Claims Administrator.

If you choose to work with a lawyer, make sure they are a practising lawyer in good standing in Canada. Learn more about hiring a lawyer.

You do not have to pay anyone to help you submit a Claim.

Resources and supports are available to you at no cost to answer your questions and complete your Claim. Claims helpers are available to help you .

If you think you have been contacted by a scammer or received communication related to a scam, or if you have been offered support with your Claim for a fee, contact the Claims Administrator to report it .

Report fraud

Reporting fraud may help others

When reporting fraud, please include as much detail as you can. This will help us investigate the scam and warn other Class Members about it.

Helpful details include:

  • How you received the communication (e.g., email, phone, text, website, social media)
  • What type of information they asked for (e.g., contact details, financial information, etc.)
  • The contact information of the sender and additional contact information provided in the communication (e.g., name, email address, phone number)
  • A copy of the suspicious message or a summary of the call conversation with the potential scammer

If you provided financial information to a scam, please report the incident to your financial institution (bank), your credit card company and your local police.

You can also contact both of Canada’s national credit bureaus: Equifax Canada  and TransUnion Canada , to order a free credit report and ask that a fraud alert be put on your file.

To learn more about how to protect yourself from fraud visit the Canadian Anti-Fraud Centre

How to report

If you become aware of a scam or suspect fraudulent activity, please report it. Reporting fraud is easy. You can report anonymously by:

Email Generalinfo@Contact.IHsettlement.ca

Call the Claims Administrator at 1-888-592-9101

Indigenous Services Canada provides dedicated cultural and emotional support services for those affected by the Settlement.

In addition, mental health and wellness support is available anytime at the Hope for Wellness Helpline. Call 1-855-242-3310 or visit www.HopeForWellness.ca . Services are free, confidential and available in English, French, and Cree, Ojibway and Inuktitut upon request.